Process
A visible path from problem to working system.
At every stage: your input, a clear action, a tangible output and a decision before moving forward.
Diagnose
You share the problem, users, current state and constraints.
We examine context, risks and priorities.
Audit, findings or recommended starting point.
Decide what to do—or not do.
Scope
You confirm decisions, access and responsibilities.
We define deliverables, exclusions, timeline, price and acceptance criteria.
Written proposal and milestones.
Approve scope and initial payment.
Build
You provide consolidated feedback and decisions within agreed windows.
We implement, test and demonstrate through milestones.
Working versions and milestone summaries.
Approve or correct within scope.
Launch
You approve content, accounts and production release.
We deploy, document, transfer access and train where included.
Live system and handover.
Confirm acceptance.
Maintain
You explain what help you need after delivery.
We fix covered defects, then offer separate support or maintenance when needed.
Fixes, report and agreed small improvements.
Continue, adjust or stop.
Next step